Listener Suggestions RE Podcast Issues July 11, 2016Posted by The Space Show in Uncategorized.
Listeners, Jason sent in these suggestions for those of you having podcast issues with your smartphone.
I wanted to add to your comment from open lines about podcast apps. On ios, I have found Downcast to be the simplest and most reliable podcast app. I really like Downcast. Overcast is also good in terms of volume boost and sound quality and eliminating the pauses between speaking, but it can be a bit confusing at times if you are subscribed to many podcasts because it seems to download shows that I don’t want it to download. On Android, Pocket Casts seems far and away the best podcast app. It is very good! Thank you so much for managing to shrink the size of your podcast files from over 80mb in the past to around 20mb now. It makes a big difference to me and it has been one of the best changes that you have made.
Sunday, May 15, 2016 Space Show Cancellation May 15, 2016Posted by The Space Show in Uncategorized.
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For the Space Show planned for today, Sunday, May 15, 2016 on The Viking Restoration Project, due to a wide area PG&E power outage that has impacted our location, we will have to cancel today’s program. We will reschedule it with Rachel and Al as soon as possible so listen for the show announcements and check the newsletters for the new date and time.
I apologize to our guests and to the listeners for this unexpected interruption of our programming. I promise to reschedule Rachel and Al as a priority as soon as possible.
Thank you for your understanding.
IPhone Podcast Issues February 20, 2016Posted by The Space Show in Uncategorized.
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IPhone Podcast Issues
Update, Saturday, Feb. 20, 2016
A few iPhone users have been reporting podcast problems with The Space Show podcast. Our investigation of these issues lead us to believe this is an Apple IOS 9 conflict issue, especially with users outside the United States. This is a well document problem. For example, Google IOS 9 podcast problems and see what you get. This is just one of the many articles and complaints you will find about this issue: https://discussions.apple.com/thread/7218432?tstart=0.
I know IOS 9 has problems because I have it on my 6S Plus and while I have no podcast issues, I have Outlook and Exchange issues for email as IOS 9 keeps reporting numerous unread email where there is no unread email. The fix only lasts a short while and then it happens again and again. Apple is aware of these issues, including the podcast issue, but I have no clue when it will be resolved or if they will ever resolve these IOS 9 issues.
Here is what others have done with this problem. First, uninstall your podcast app, reboot your phone, reinstall the podcast app and set up The Space Show account again. That may work on your phone. Otherwise, in the Apple App Store there are several free podcasting apps with 5 star ratings. I have a second podcasting app on my phone for testing purposes so I suggest you install the Overcast podcast app. It works fine for me and others, including listeners in Australia and elsewhere.
There is no way for us to troubleshoot ITunes. There is no customer service for ITunes offered to anyone as far as I know. My requests for help on The Space Show Announcement Blog and on multiple shows has not produced a damn thing in terms of help or expertise. Finally, most IPhones work just fine with our podcasts. This problem is only a problem for a few listeners, plus we are discovering that most of the problems happen to listeners outside the United States.
We are also aware that the listeners say they do not have the problem with their other podcasts. That may very well be true but it appears to be a problem with our podcasts for a small number of users. In addition, we are not getting trouble reports for users with Windows smartphones or smartphones based on the Droid O/S. Despite podcasts working for other programs and working for the vast majority of podcast listeners with Apple products, we do know it’s a problem for some of them.
Please try the solutions I have suggested and report back to me. Read about the IOS 9 podcast issues. Complain to Apple, especially if your IPhone is new and still under warranty. Certainly let me know if you are getting the podcasts again with one of the two solutions offered. If you try a different podcast app from the Apple app store and it works, please let me know so I can tell others about it. I use what I believe is the Apple purple podcast and the new one, Overcast. Both work fine for me and those that are designated IPhone podcast testers for The Space Show.
One additional point. If you do a search for “IPhone Podcast App,” not only do you get the reported problems with the IPhone App but you get reviews of the best podcast app for the IPhone. I would like to direct listeners to the recommendation from The Verge at www.theverge.com/2015/6/4/8724949/best-podcast-app-IPhone-outcast-pocket-casts-castro. The Overcast IOS app gets the highest ratings for the IPhone. For those of you having a problem with the IPhone podcasting app, again I urge you to try the Overcast app. Please report back to me if you do give it a try.
David Livingston, Host
Urgent Podcasting Message, Saturday, 2-13-16 February 13, 2016Posted by The Space Show in Uncategorized.
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Podcasting Issue Message, Saturday, 2-13-16
TIMING: URGENT AND CRITICAL!!!
A few listeners, I believe all using Apple products, are reporting various types of podcasting issues around Space Show programs loading or not loading. This seems to only impact a few people based on the number of reports received so far. Finding the cause and fixing it is a huge problem given that for most of us using an IPhone like me (6 S Plus) we have no problems to report. Yet some of you do have problems.
We need help in troubleshooting and fixing things with iTunes. We have not been able to find a way to get customer service or help with iTunes so we are reaching out to our listener base. If anyone out there knows how to troubleshoot and repair problems with podcasting using iTunes, we need your help. Our podcasting client, Gigadial, can detect if we have entered some data wrong but that does not often happen. If there is a coding or conflict issue with our new website and Drupal 7, the o/s behind our website, we don’t know about it and are unable to zero in on it to fix the problem.
Again, if you can help us with podcasting problems, please contact me at email@example.com. We upload our mp3 URL from our website FTP site to our Gigadial.net account and from there, iTunes grabs it for podcasting on through iTunes. One can also subscribe for free to our RSS feed on Gigadial.net.
If you are having problems, please report them to us and the type of platform or device you are using. Also, we need your help in fixing these problems so if you know how to do it, let me hear form you.
No More Live365.com, Sunday, 1-31-16 January 31, 2016Posted by The Space Show in Uncategorized.
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No More Live365.com, Sunday, 1-31-16
Live365.com for live streaming and random archive playing of Space Show programs is done. The company has gone out of business and we can no longer stream using this service. It will soon be removed from our Listen Live Space Show menu item.
To listen to our live shows, use Fast-Serv. All the links and the Fast-Serv button have been checked and rechecked and they should work. In addition, our new streaming service with StreamGuys is up and running. On the Listen Live menu button at the top left of the home page, you can go to Listen Live and you will see both Fast-Serv and the embedded HTML5 player for StreamGuys.
Please report any problems to me via email or using the toll free line for today’s Open Line show.
David Livingston (DrSpace)
Live365.com Streaming Is Ending – Read Below January 16, 2016Posted by The Space Show in Uncategorized.
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Live365.com Streaming Is Ending – Read Below
January 16, 2016
Live365.com has notified its customers that it is going out of business effective January 31, 2016. I have copied their notice below so you can read it for yourselves. We have been streaming with Live365.com since The Space Show started so we are very sorry to get this news and to end what has been a good relationship.
Live365 suggested other streaming companies plus we are doing our own research to come up with a replacement streaming company. In the meantime, starting Feb. 1, Fast-Serv will be our sole streaming company unless we have started up with a new company by then. Be sure to follow the news on getting a new streaming company here on The Space Show Announcement Blog. If you have a recommendation for a high quality online radio streaming company, please email it to me.
Here is the Live365.com going out of business notice:
Again, if you have any live streaming suggestions, please email them to me at firstname.lastname@example.org. We will of course keep you updated through this announcement blog.
ALERT ALERT ALERT! Wednesday, 1-13-16 January 13, 2016Posted by The Space Show in Uncategorized.
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ALERT ALERT ALERT! Wednesday, 1-13-16
We have detected a browser issue on many of our old shows. While all the file and data are present, using the Internet Explorer browser, the time stamp if you are listening to the show off the website is incorrect and you may be missing about half the show. If you download the program, all of the file is there and it is working fine. If you use the Chrome browser, this problem does not exist. If you are using Firefox, the programs may not work and often it will say the program is not yet archived though it is archived. We don’t know if this problem exists on Safari or other browsers so if you use Safari or something else, we would appreciate your feedback on this issue.
If you want to listen to the show stream without downloading it, for the 2015 programs and earlier, until we can figure out what is going on and fix the problem, I urge you to use the Chrome browser. If you are downloading the shows, you can use either Chrome or IE. For Firefox users, I apologize. The problem seems to be the most severe with this browser. Until we can fix the problem, please use one of the other browsers. I will keep you posted on our progress in resolving these issues.
Your feedback is welcome. Also, if you have any ideas as to why this problem is happening, especially with the 2015 and older shows, we want to hear from you and consider your suggested solution. So again, we want your feedback and ideas.
Thank you for your patience and we work through the new website bugs and fix these problems.
All the best,
Space Show Notice, Friday, 1-8-16 January 9, 2016Posted by The Space Show in Uncategorized.
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Space Show Notice, Friday, 1-8-16
Shipment of Dr. James Dewar Nuclear Power Book
Please be advised that for those of you who supported The Space Show with a contribution for the autographed copy of the Dr. James Dewar nuclear propulsion book, your book was mailed to you today. I used the U.S. mail for all books though those mailed to U.S. addresses were able to be assigned a tracking number. For the three books going to Australia and Saudi Arabia, the use of a post office tracking number was prohibitively expensive so they were sent to you via regular air mail. For the books going to a domestic destination, you should expect your book by the end of next week. I was told the three books mailed outside the United States should be delivered within ten to 14 days.
Please let me know when you receive your copy of Dr. Dewar’s book.
Thank you very much for your support of The Space Show and participation in this special end of the program.
The Space Show thanks Dr. Dewar for making the books available as a Space Show fund raising project.
Host of The Space Show
Space Show Website Feedback January 5, 2016Posted by The Space Show in Uncategorized.
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Space Show Website Feedback
Tuesday, Jan. 5, 2016
We hope you are finding the new Space Show website to your liking. We do want your feedback, good or bad, so please email it to both Spencer and me. Also, if you are reporting a problem with the site, the shows, anything, please be specific so we can find what you are talking about and fix the problem. We cannot do that when you are general, just using a key word to describe a show with a bad link, or anything like that. If you are reporting a show that does not work, please give us the name of the guest and the date so we can do what we have to do to fix the problem. Avoid broad and dramatic generalizations. Again, be as specific as possible to help us understand what it is you are reporting.
In addition, tell us if you are using a PC or a Mac. Also, what type of smartphone you may be using and how new is it. We can tweak the mobile platforms but we need to know the one you are using so we can find it and fix it.
Thank you for your feedback. We want to hear from you, fix the glitches, and make some changes where appropriate. Help us do that by giving us specific, to the point and helpful feedback.
Dr. David Livingston, Host
The Space Show
A Special Space Show Announcement, Sunday, January 3, 2016 January 3, 2016Posted by The Space Show in Uncategorized.
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A SPECIAL SPACE SHOW ANNOUNCEMENT
SUNDAY, JANUARY 3, 2016
Space Show Listeners:
Effective today, this blog will no longer be archiving new Space Show programs or taking your comments on future shows. These features are now integrated into the new Space Show website which is up and running. I am leaving the comments feature active on this blog so you can continue to comment on previous shows archived here or should you wish to comment on one of the special announcements that we might make in the future. Any future show comments posted on this blog will be removed.
This blog is now being used for timely and special announcements to the listeners. For example, a last minute show cancellation, no show with the guest, or change in schedule will be posted here. So will other items we think are of interest to you and that may contain timely information.
Though the new site is now active, both Spencer (our incredible website designer) and I do want your feedback, especially if you find broken show links and other issues with the site. Items like the Indiegogo Honor Roll will be completed as soon as possible. We have already reached out to those who selected the Listener Voices Indiegogo perk for their messages. Those messages will be posted on the site as we get them. Listener Voices can be found on the right side bar menu. Those of you who selected the Indiegogo perks for hosting a show, being a co-host, or being a guest on the show, this was a one year offer starting with the launch of our new site so please contact me for additional information, your guest ideas, and scheduling.
Finally, I want to thank Spencer who really worked hard to make a success out of the Indiegogo campaign and then to put this website together. It was not easy and we may not yet be out of the woods as he turns over archiving, podcasting and newsletters to me (with his continued guidance of course). Spencer put in long hours to do this, to save the initial Space Show database, and to make the site not only nice looking and functional, but to get all the archives and past everything working. If you like the new site, Spencer gets all the credit. If you don’t like it, well, the buck stops with me as I was the boss in charge so take it out on me as the site was my responsibility.
I also want to thank Tom Driggers, our tireless broadcast engineer, emergency fixit guy and more. Tom kept the old Windows site going when all the problems started early last spring. He managed to update a terribly outdated and flawed database and he helped Spencer along the way with many technical issues and problems. He also maintained Space Show equipment, engineered our recent webinar, and after my spine surgery, he helped me make structural changes in how I work to take loads off my back by standing part of the time at the computers rather than always sitting. Without the help of Tom Driggers, none of this would probably have happened.
And of course special thanks to all of you the listeners, especially the 138 of you who contributed through Indiegogo to make the new site possible. Without your campaign success, I hate to think about where we would be right now regarding programs, podcasts, and archives.
Spencer and I want your feedback so please email us. You can reach Spencer through me.
Last but not least, a very Happy 2016 to all of you. I hope you have a terrific year.
Dr. David Livingston, Host
The Space Show